Fair Treatment for SMEs

Fair Treatment for SMEs

Many SMEs have long suffered the consequences of bad behaviour from business banks in the UK. This workstream is dedicated to collaborating with key stakeholders to end unfair treatment of SMEs, be that through tackling vulture funds, insolvency or pushing for fairer dispute resolution.


The APPG has made significant progress through a turbulent political period. The announcement of the creation of the BBRS in the Budget in 2018 was a watershed moment and the culmination of 6 years of work of the APPG. Whilst this will provide restitution and closure for a great many constituents, there are still outstanding areas of work that must be addressed and carried over from our previous workstreams.

Vulture funds

The sale of loan books to unregulated entities, or vulture funds, is a concern for the Group and continues to cause significant detriment to constituents. Following the financial crisis, the banks engaged in activity to deleverage their balance sheets and withdraw from the markets they had aggressively expanded into prior to the crisis. Almost overnight, those who had taken out standard mortgages and loans on normal terms were classified as high risk, even when the customers were not in arrears.

These so-called ‘high risks’ assets were then transferred to a ‘bad bank’, either operating internally or externally through a state-owned institution, such as NRAM. Tranches of the debt were subsequently sold on to other banks and ‘vulture funds’. These ‘vulture funds’, such as Cerberus Capital Management, Apollo Global Management, Oaktree Capital Management, The Blackstone Group and others, are private equity firms that specialise in investing in ‘distressed’ assets and debt for a return. They are often unregulated and do not have a history of lending. At the same time, the EU also ushered in stricter lending criteria through the European Credit Directive.

In the retail lending market, this created ‘mortgage prisoners’: individuals who are unable to refinance their borrowings and obtain a more affordable mortgage deal and are therefore forced to pay the lender’s Standard Variable Rate (SVR), which is more than the market rate.

Other borrowers, who had borrowed from a now defunct lender such as Northern Rock and Bradford and Bingley, found that their mortgage had been sold off to unregulated private equity firms that didn’t offer mortgages and so couldn’t provide more affordable deals. These borrowers were also trapped paying the SVR. We have been supporting the work of the APPG on Mortgage Prisoners in tackling this injustice – you can find out more about their work here.

As a consequence, these borrowers were, and still are, paying thousands of pounds more due to the ever-increasing gap between the SVR and the more competitive market rate. Many of these customers are paying close to 6% APR rather than more competitive rates of say 2% currently available on the open market.

In the commercial lending market, in which lending above £25,000 is unregulated, the sale of debt to ‘vulture funds’ has put business owners in the vulnerable position whereby their unregulated borrowing is held by an unregulated ‘vulture fund’. Consequently, business owners are at risk of forced Independent Business Reviews (IBRs), having overdrafts withdrawn and loans called in despite maintaining payments, the imposition of consultants and ultimately financial distress.

Evidence presented to the APPG shows that vulture funds are aggressive and focused solely on ensuring they get the highest return for their capital in the shortest amount of time, no matter the consumer detriment it may cause. Cerberus often demand full repayment of the loan at short notice, and are known for aggressively pursuing facilities even when they are not in arrears.

Kevin Hollinrake MP


The restructuring of the corporate insolvency framework continues to be a focus for the Group. In 2016, the government produced a consultation with a series of excellent reforms that the Group supports. Insolvency is sometimes inevitable but on occasion it can be brought about by poor behaviour on the part of the main lender. There is currently no mechanism in insolvency law to deal with this situation, leaving businesses at risk of asset stripping and the insolvency system open to misuse.

Obtuse contracts, onerous covenants, the lack of good faith in contractual relationships, unregulated LPA Receivers in England and Wales, and the lack of any judicial oversight of the insolvency process mean that, should a lender wish to exit a particular market or cease a particular relationship, there are no real barriers for it and no adverse consequences should it act unfairly during that process.

Furthermore, the positive language of ‘cleaning up the balance sheets’ is masking the destructive practice of selling off swathes of commercial loans to unregulated, offshore ‘vulture’ funds whose primary focus is asset stripping. Insolvency law as it stands allows this practice to happen, and our private business owners, employees and creditors (including our councils and HMRC) pick up the bill for this practice. The law as it stands makes the UK an attractive place for ‘vulture’ funds to choose to do business which will ultimately affect the competitiveness of the UK economy.

The All-Party Parliamentary Group on Fair Business Banking, supported by City law firm Humphries Kerstetter LLP, has launched an in-depth investigation into standards in the UK insolvency profession. The work is aimed at building on and supporting Governmental studies into regulation and standards in the industry, including the ongoing review of the regulatory system for the industry.

As part of its six-month project the APPG has already issued calls for evidence from the main players in the industry including the major accountancy firms, the regulatory bodies and the Insolvency Service. Anyone who feels they have information relating to corporate, rather than individual insolvency which might be relevant to the investigation is invited to email ben.bracciano@parliament.uk setting out a brief summary of the matter.

Dispute Resolution

The Group was a key driver in the creation of the Business Banking Resolution Service (the BBRS), which was announced in the Autumn 2018 budget. We spent two arduous and challenging years working with all stakeholders including the seven participating banks, the FSB, the IOD, the CBI, the FCA and Treasury on creating the service.

The BBRS launched as a fully independent dispute resolution service in early 2021 and will hear unresolved cases from 2001. This is a watching brief for the APPG which will be pushing for the process to consider a meaningful number of cases as the Chancellor of the Exchequer explicitly stated here: https://www.appgbanking.org.uk/wp-content/uploads/2019/01/220119-Chancellor.pdf.

Project Objectives

  • Continue to campaign for extension of S138d of FSMA to bring commercial lending into the regulatory perimeter in order to create barriers to existing vulture funds treating customers unfairly
  • Prevent the sale of loan books to unregulated entities in the future
  • Extend proposed legislation of NDAs to include preventing the use of clauses that prohibit an individual speaking to regulators or law enforcement agencies about concerns of criminality
  • Work with BEIS on proposed restructuring of Corporate Insolvency Framework
  • Continue to promote access to justice and effective dispute resolution for SMEs and complete the implementation of the BBRS